Wonder how to recognize somebody employed in the customer feedback industry? Check out the 10 signs we have listed below! And if you (yes, you!) are working in the customer feedback industry, then you probably possess all of those 10 characteristics:
1. You seek feedback
A major sign that you work with customer feedback is that you constantly look for feedback from everybody. This includes not only your customers, but colleagues, managers, team leads, anybody who would talk to you! You are actively asking them for their opinions on various topics and you take advantage of it to expand your world views.
2. You listen
Asking for feedback goes hand in with actively listening. You are famous among your colleagues as a good listener and you get people coming up to you to share their issues and feel heard.
3. You are a master communicator
You are famous for being a master communicator, somebody who knows how to communicate and debate. In addition, you can talk on any topic and relate to any opinion.
4. You feel passionate about your job
You are one of those annoying people who are already cheerful on Monday morning. Why? Because you love what you do and you are passionate about your job. In fact, your passion infects those around you and your positive attitude brings joy to your colleagues.
5. You are a people person
You enjoy and are especially good at interacting with those around you. Furthermore, you enjoy talking to people from all walks of life.
6. You are good at building relationships with those around you
Another sign that you work with customer feedback is that you excel at building relationships. This includes not only your customers, but your colleagues, boss, teammates, etc.
7. Your colleagues respect you
Your proficiency at what you do has earned you the respect of your colleagues. You often have people coming to your desk asking you for advice and your opinion on various topics.
8. You take accountability and are quick to apologize
When you are wrong, you are not scared to admit it and apologize. This habit has formed after years of working with customers when you learned that who’s right and who’s wrong doesn’t really matter. Therefore, you take accountability for your mistakes and try to reach win-win solutions to the problem.
9. You are good at convincing others
Convincing others is your second nature. You can debate any issue with flair and you can easily convince those around you to see things your way.
10. You don’t shy away from confrontation
Finally, a bit of friendly confrontation hasn’t hurt anybody. You know how to respectfully argue so that you can learn from those around you.