With so many outsourcing companies out there, choosing the one that fits your requirements can be a tedious process. Every provider promises to do it all. How do you find the right one?
The first thing to consider are your requirements. The obvious factor in the minds of most companies looking to outsource is that it will result in cost savings. With a looming time crunch on a project that should have been finished yesterday, a company may also opt for the first outsourcing option that comes along.
Things to consider:
- Capability – Does the team have the technological qualification required to complete the task? What business model do they follow? How experienced are they? Do they have a strong project portfolio? Do they meet their timelines and are they communicative in case of delays and have work around solutions to combat delays.
- What are other clients saying about them? The best way to choose a provider is by doing a complete background check. This can be done by evaluating the success of their previous projects and checking what their existing and previous clients are saying about them. Social media and website testimonials allows you to do just that. You can also directly contact their clientele to get feedback first hand.
- Budget – The old adage that ‘you get what you pay for’ almost always applies. If you are looking for a cheap company to solve your problems, it will most certainly end with a project of compromised quality. Make sure the provider that the project is being outsourced to has a sufficient sized team to complete the task. Have their technical lead evaluated to explain their strategy and choice of technology.
- Support Post Project Completion – During the life cycle of a project , challenges arrive not only during the analysis and development phase but also after implementation. Having a team that values customer service post deployment is essential to the success of the project. Make sure their policy includes flexible support of bug fixation and changes that may be required to be made after implementation.
Outsourcing can be an enjoyable and cost saving experience for most companies if they are able to find the right partner. The right partner can allow you to have a long term relationship that lasts for years.