If we say nowadays, online reviews are one of the contributing sales factors then there will be no wrong in saying that. When someone wants to shop online, the first thing he does is to check the reviews. According to the researches, 90% of the people purchase things if they see positive reviews on the company’s website. Therefore, it carries special importance in the digital world.
Where there is a review, it could be positive or negative. Positive reviews definitely boost your sales. On the contrary, negative reviews would get you in trouble. However, you can encounter negative reviews with positive ones. So, there is an ultimate need to encourage your customers to leave positive reviews on the website.
In this blog, you will find out how you can encourage your customers to leave you a positive review. It will eventually help your business to shine.
1. Keep the followup- Ask them for reviews
Happiest customers will give review themselves. Challenge is to get the reviews out from happy customers. After providing the relevant services, ask them nicely to leave a review for you. On multiple social platforms, there are several ways. You can follow the similar trends of Skype and WhatsApp, i.e. when you end the call they ask for the quality. Similarly, you can ask for your product and service.
2. Create rewards and incentives
You can give them discounts upon giving reviews. Also, you can create incentives. For example, you can ask about your specific product which your customer like/dislike. And, incentivize the customer with the best review. This way you can get hundreds of review which you can later use for marketing.
3. Keep it simple
When you give ease to your customer, more likely are the chances to get the response. Make your review systems in a way that is comprised of stars or smileys. Good/bad experience. When you keep it short and simple, people will find it no hard to give their responses.
4. Best use of social platforms
Use social media platforms to your best. Now, there are a number of portals that people use to share their reviews. Facebook, Instagram, Snapchat, Twitter are being used widely. These are great sites for user engagement. You can ask them questions and get their opinions. Or you can ask them to share a story or multi-campaign ideas you can bring into to engage your audience.
5. Market your feedback
Do not let any of your reviews go. When you get enough reviews, publish them on your website. Let your potential and existing customer know your strengths. Use every social platform to market your feedback. This will generate traffic to your website.
To increase the website traffic and market your feedback, join trustedexpert.io TODAY for the best outcomes.