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online feedback strategies

4 Ways to Completely Revamp Your Customer Reviews

Monday, 19 November 2018 by
Amazingly, 86% of buyers say that they look at reviews online before making a purchase! It is no wonder then why companies focus more and more on getting feedback from their customers. However, sending the same old survey requests to your customers can feel like such a burden, both to your customer success manager and
  • Published in News
Tagged under: brand, client, content, contest, customer, feedback, image, online, review, reward, user
customer success

5 Real-Life Lessons About Customer Feedback

Friday, 16 November 2018 by
Many companies are just now starting to delve into the world of customer feedback. Some of them see the theoretical advantages of collecting and managing customer reviews, but might not see the real-life applications. Therefore, we have prepared a handy list with 5 real-life, practical lessons about customer feedback. Read below to find out more:
  • Published in News
Tagged under: brand, customer, feedback, image, management, NPS, online, product, reputation, revenue, review

The 7 Most Misunderstood Facts About Customer Reviews

Friday, 02 November 2018 by
  Even though writing reviews has become something of a routine for customers, there are still many misconceptions about customer reviews and their value to a company. Below you can read about the 7 most misunderstood facts about customer reviews. 1. Lower star reviews harm the company This is probably the most misunderstood fact about
  • Published in News
Tagged under: brand, brand reputation, customer, customer feedback, image, managing, misconception, misunderstanding, online reputation, online reviews, reputation, review, star rating, Trusted Expert

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TRUSTEDEXPERT

TrustedExpert provides a super simple solution to professional services to create trust in their services. It does this by enabling easy collection, management and marketing of feedback and pushing it to Google, Bing etc. This not only increases the visibility of the organisations online but also help them improve performance of their online ads.

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