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Tag: review

online feedback strategies

4 Ways to Completely Revamp Your Customer Reviews

Monday, 19 November 2018 by
Amazingly, 86% of buyers say that they look at reviews online before making a purchase! It is no wonder then why companies focus more and more on getting feedback from their customers. However, sending the same old survey requests to your customers can feel like such a burden, both to your customer success manager and
  • Published in News
Tagged under: brand, client, content, contest, customer, feedback, image, online, review, reward, user
customer success

5 Real-Life Lessons About Customer Feedback

Friday, 16 November 2018 by
Many companies are just now starting to delve into the world of customer feedback. Some of them see the theoretical advantages of collecting and managing customer reviews, but might not see the real-life applications. Therefore, we have prepared a handy list with 5 real-life, practical lessons about customer feedback. Read below to find out more:
  • Published in News
Tagged under: brand, customer, feedback, image, management, NPS, online, product, reputation, revenue, review
customer success strategy

Why It’s Easier to Succeed With Reputation Management Than You Might Think?

Thursday, 15 November 2018 by
Running a business is tough and there are so many things happening at once. The management has to constantly ensure that the processes in the company are running smoothly and there are no “fires” which need to be put out. In such a tough environment it could be easy to imagine that reputation management is
  • Published in News
Tagged under: brand, client, customer, feedback, management, negative review, online, rating, reputation, review, star, strategy
online reviews, reputation management

How to Win Big in the Customer Feedback Industry

Tuesday, 13 November 2018 by
We all know that companies should value their customers’ feedback, but did you also know that by investing in feedback management you can optimize your returns and expand your business growth? Read below to find out how to win big in the customer feedback industry: 1. Improved customer retention It is no secret that customers
  • Published in News
Tagged under: brand, customer, customer feedback, customer retention, industry, online, reputation management, review, tool
customer feedback

The Anatomy of a Great Reputation Management

Monday, 12 November 2018 by
By now, you probably know why we love Customer Feedback and why you should too! However, collecting feedback and having an excellent reputation management are not one and the same thing. Read below to find out what are the building blocks of a great reputation management! Don’t have your head in the clouds The starting
  • Published in News
Tagged under: customer, feedback, management, online, reputation, review, satisfaction

5 Undeniable Reasons to Love Customer Reviews

Thursday, 08 November 2018 by
Recently, Customer Feedback Management has gained a lot of popularity with both big companies and small businesses. It is crucial for the development of your business, as 91% of all consumers look up reviews online before buying. In this article, we are going to explore the 5 biggest reasons to love and value your customers’
  • Published in News
Tagged under: conversion rate, customer, customers, feedback, online, review

How to Get Hired in the Customer Satisfaction Industry?

Wednesday, 07 November 2018 by
We all know that “The Customer is Always Right”, but this does not mean that the customer is always satisfied with your product or service! The Customer Satisfaction industry is growing by the day and it is becoming a viable career option for many. Are you curious how to get hired in it? Continue reading
  • Published in News
Tagged under: customer, feedback, hired, interview, job, online, review, satisfaction

Why Nobody Cares About Reputation Management?

Tuesday, 06 November 2018 by
In the era of 24/7 social media, online reviews of a business or a product are not something which can be avoided. Customer feedback is often given even when not asked for and many companies willingly ignore it or simply do not think that it matters. And this is understandable: how can you as a
  • Published in News
Tagged under: brand, care, company, customer, feedback, management, reputation, review

The 7 Most Misunderstood Facts About Customer Reviews

Friday, 02 November 2018 by
  Even though writing reviews has become something of a routine for customers, there are still many misconceptions about customer reviews and their value to a company. Below you can read about the 7 most misunderstood facts about customer reviews. 1. Lower star reviews harm the company This is probably the most misunderstood fact about
  • Published in News
Tagged under: brand, brand reputation, customer, customer feedback, image, managing, misconception, misunderstanding, online reputation, online reviews, reputation, review, star rating, Trusted Expert

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TRUSTEDEXPERT

TrustedExpert provides a super simple solution to professional services to create trust in their services. It does this by enabling easy collection, management and marketing of feedback and pushing it to Google, Bing etc. This not only increases the visibility of the organisations online but also help them improve performance of their online ads.

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