Going to a conference is a great way to learn more about the latest trends in customer feedback, experience and success. In addition, you can meet and network with a lot of interesting, experienced people. Moreover, you get the unique chance to learn new skills directly from the best professionals in the industry! Read below to find which conferences you shouldn’t miss in 2019!
(Click on each title to find out more about the specific conference!)
(March 5–8, 2019, Salt Lake City, Utah, USA)
This famous summit actually combines five different conferences in one. It covers topics from customer and employee experience to branding. There will be “60+ industry and role-specific breakout sessions”, where you can learn from trained professionals and representatives of some of the world’s most famous brands. What is more, some famous speakers this year include Oprah Winfrey, Dan Reynolds, Barack Obama, Sir Richard Branson, Bill McDermott and many others.
(March 25–27, 2019, Hyatt Regency Indian Wells, CA, USA)
This conference was founded 8 years ago and has some motivational speakers from various industries (retail, finance, healthcare, hospitality, etc.). In addition, the conference is famous for its great organization, opportunities for networking, and inspiring speakers.
(March 19–21, 2019, Mandalay Bay Convention Center, Las Vegas, USA)
The Modern Customer Experience conference is presented by Oracle and gives you the opportunity to connect to top experts from industries such as marketing, service, sales and commerce.
(March 27–28, 2019, Westhafen Pier 1, Frankfurt, Germany)
This two-day conference has the motto: “Customer first”. It focuses on topics such as: “customer centricity”, “old and new customer touchpoints”, “data-driven, intelligent and automated services”, and many others.
(April 16-17, 2019, Toronto, Ontario, Canada)
This 2-day conference takes place for the 8th year in a row and has sessions with presenters from Walmart, Toyota, TGI Fridays, the Ontario Government, BMO Financial, Schneider Electrical, Sure Petcare and Uber. In addition, with VPs from areas of Customer Experience, Marketing Customer Service and Care and Operations, the possibilities for networking are endless!
(May 21-24, 2019, San Francisco, CA, USA)
Pulse is the “biggest Customer Succes learning and networking conference in the world”. Moreover, with a strong focus on Customer Success, Pulse offers “deep learning, elite speakers and peer networking”. Don’t miss it out!
(April 29 – May 1, 2019, Renaissance Washington, DC Hotel, USA)
This conference has more than 25 speakers and offers more than 30 different customer experience solutions. Furthermore, by attending it, you gain an insight into the newest trends and you have the opportunity to network with some of the leading minds in the industry.
In conclusion, these were some of the most important conferences about customer experience, success and feedback this year! Have we missed something? Let us know on Twitter or Facebook!